Frequently Asked Questions
Everything you need to know about your favorite professional hair tools.
When will my Framar order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery status.
Do you offer international shipping?
Yes, we ship our professional tools worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
What is your return policy?
We accept returns on unused and unopened products within 30 days of purchase. Please contact our support team to initiate a return or exchange.
Are Framar foils recyclable?
Absolutely! Our aluminum foils are 100% recyclable. We encourage all stylists to check with their local recycling facilities for specific disposal guidelines.
How can I track my package?
Once your order has left our warehouse, a tracking link will be sent to the email address provided at checkout. You can use this link to see real-time updates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and shop-now-pay-later options like Afterpay and Klarna for your convenience.